Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@frenchnco.com.

Payments

During checkout, you will be prompted with available payment methods and you will find Paypal as one of them.

Unfortunately we don't. All orders needs to be paid when you place an order.

At this time, we unfortunately cannot apply discount codes to orders after they have been placed. If you have tried to place an order with a code, the code is likely not within the promotion time window.

Unfortunate, only one active discount code per order is allowed.

If any of our Fragrances are Out Of Stock, on the product page, there will be a "Notify Me When This Product is Back in Stock" button displayed.

Returns

Our return policy is 1 month. If you are unsatisfied with material, please try contacting our support before returning.

We are quite confident that you will enjoy your Cologne / Perfumes but if you really don't, we certainly offer a Refund on your product.

 

Please refer to our Return Policy for more information.

Shipping

Yes! Every order above $75 automatically qualifies for free shipping! You don't need to do anything extra.

We ship worldwide. Please refer to our Shipping & Delivery Policy for more information.

Thanks for visiting our FAQ page!