Terms & Conditions — French & Co



1. General Use

By using this website, you confirm that:

  • You are at least the age of majority in your country or region
  • You will not use our products for any unlawful or unauthorized purpose
  • You agree not to violate any applicable laws while using our services

We reserve the right to refuse service to anyone at any time for valid reasons.

2. Products & Services

French & Co offers fragrance and related products designed with care and refinement.

  • All product descriptions are presented as accurately as possible
  • Fragrance perception may vary from person to person
  • We reserve the right to modify or discontinue products without prior notice

We do not guarantee that product results or experiences will be identical for all users.

3. Pricing & Payments

  • All prices are listed in applicable currency and may change without notice
  • Payments are securely processed through trusted third-party providers
  • You agree to provide accurate billing and payment information

We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

4. Orders & Acceptance

  • Orders are subject to acceptance and availability
  • We may cancel or limit quantities per order if necessary
  • You will receive confirmation once your order is successfully placed

5. Shipping & Delivery

Shipping and delivery are handled according to our Shipping Policy.

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by external factors such as customs or carriers

6. Returns & Refunds

Returns are governed by our Return & Refund Policy, including:

  • 10-day return eligibility
  • Unopened and unused product condition
  • Applicable restocking and shipping deductions

By purchasing, you agree to these return conditions.

7. Intellectual Property

All content on this website, including:

  • Text, branding, designs, images, and product names

is the property of French & Co and may not be copied, reproduced, or used without permission.

8. User Conduct

You agree not to:

  • Use the website for fraudulent or harmful activities
  • Interfere with the security or functionality of the platform
  • Transmit malicious code or attempt unauthorized access

9. Limitation of Liability

French & Co is not liable for:

  • Indirect, incidental, or consequential damages
  • Losses resulting from misuse of products
  • Delays or disruptions beyond our control

Our responsibility is limited to the extent permitted by applicable law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you agree to the collection and use of information as outlined there.

11. International Use

As a global brand:

  • You are responsible for compliance with local laws in your region
  • Customs duties, taxes, or import restrictions may apply

We operate in accordance with international e-commerce standards.

12. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting.

Continued use of the website indicates acceptance of updated terms.

13. Governing Law

These Terms & Conditions are governed by applicable laws and regulations relevant to our operations and international commerce standards.