Terms of Service — French & Co



1. Online Store Terms

By agreeing to these Terms, you represent that:

  • You are at least the age of majority in your jurisdiction
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your region while using our services

A breach of any terms may result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment data is always encrypted through secure systems.

3. Accuracy, Completeness & Timeliness

We aim to provide accurate and updated information. However:

  • Content may occasionally contain errors or omissions
  • We do not guarantee all information is always current or complete

Use of the information on this site is at your own discretion.

4. Modifications to Service and Prices

  • Prices for products are subject to change without notice
  • We reserve the right to modify or discontinue any product or service

We are not liable for any modification, price change, or discontinuation.

5. Products or Services

Certain products may be available exclusively online.

  • Product descriptions are provided as accurately as possible
  • Fragrance experiences may vary individually
  • We reserve the right to limit quantities or discontinue products

6. Orders & Billing Information

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer or order

You agree to provide accurate billing, shipping, and contact information.

7. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

  • Delivery times are estimates and may vary
  • We are not responsible for delays caused by external logistics or customs

8. Returns & Refunds

Returns are subject to our Return & Refund Policy, including:

  • 10-day return window
  • Unopened and unused perfume condition
  • Applicable deductions (shipping and restocking fees)

By purchasing, you accept these conditions.

9. Optional Tools

We may provide access to third-party tools or services.

  • These are provided “as is” without warranties
  • We are not responsible for their performance or outcomes

10. Third-Party Links

Certain content may include links to third-party websites.

  • We are not responsible for third-party content, policies, or practices
  • Use of third-party services is at your own risk

11. User Comments & Feedback

If you submit feedback or suggestions:

  • You grant us the right to use, edit, and publish them without restriction
  • We are not obligated to maintain confidentiality or provide compensation

12. Personal Information

Your submission of personal information is governed by our Privacy Policy.

13. Errors, Inaccuracies & Omissions

Occasionally there may be errors related to:

  • Product descriptions
  • Pricing or promotions
  • Shipping information

We reserve the right to correct errors and update information without prior notice.

14. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes
  • To violate regulations or laws
  • To harm, abuse, or discriminate
  • To transmit malicious code

Violation may result in termination of service.

15. Limitation of Liability

French & Co shall not be liable for:

  • Indirect or consequential damages
  • Losses due to misuse of products
  • Delays or disruptions beyond our control

Our liability is limited to the extent permitted by law.

16. Indemnification

You agree to indemnify and hold French & Co harmless from any claims arising from your breach of these Terms.

17. Severability

If any provision is found to be unlawful or unenforceable, the remaining provisions remain valid.

18. Termination

These Terms remain effective unless terminated by either party.

We may terminate access if you violate these Terms.

19. Governing Law

These Terms are governed in accordance with applicable laws and international eCommerce practices.

20. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site indicates acceptance of changes.

21. Contact Information

For any questions regarding these Terms:

📩 hello@frenchnco.com
📞 +998 90 176 03 53